Copy Generals is a modern company with an old fashioned soul. We like technology and finding better solutions to our clients's printing needs, and have been early adopters for cutting edge printing services more times than we can count. Through it all, however, we never forget that our clients are our priority and the best way to keep them as clients is to provide the best service possible. It's an old fashioned approach that we're not ready to let go no matter how technology changes our lives.
Our clients demand the best from us, and that is what we provide. They quickly realize that Copy General is far from "just another vendor"; we are a part of their team. In an era of stretched budgets and tighter deadlines, we work with our clients to find solutions to their needs that not only work with their budgets, but allow them to look good. Very good. That's why we can point to long-term clients who have been with Copy General for three decades.
Copy General is a leader in bringing the latest technology to the reprographics industry. We had computers coordinating our printing services back in the 1970s, well before they became personal. We have even developed our own software applications to come up with custom solutions for our clients.
Now well into our fourth decade, Copy General operates one of the premier, high-tech digital printing facilities anywhere. It was amongst the first companies to eschew printing presses and adopt a totally digital approach. We believe in
green printing and source our paper stock from renewable paper farms located within the United States.
“Every morning I come in knowing that we’re going to turn out something beautiful.”
Ken Chaletzky, Founder and Owner
Our Approach
Copy General offers a full range of copying, printing and finishing services, but that's normal. What really sets Copy General apart is its attention to detail, production organization and a startling ability to remain focused on the needs of the customer.
Attention to detail means reviewing a job before it goes into production, making sure we have everything and that any answers needed from the customer are obtained before we proceed. It means catching a low resolution image in a file, missing links, font substitutions, transparency issues and more. In short, it means making sure that the job is done right the first time and done right on time.
Production organization means having the appropriate equipment for the job, properly trained and motivated employees to complete the job and being prepared for the unexpected.
Remaining focused on the needs of the customer entails more than just handling production issues. What we're printing may be just one of hundreds in production at any time, but for our client there is only one job that matters—theirs. And, we don't forget that. Copy General's printing experience coupled with more than thirty years experience with computers led the company to incorporate Print-on-Demand, high-speed digital printing into our copying operations decades ago. Copy General was one of the first firms in the country to test the Xerox DocuTechs and later we participated in beta testing of the DocuColor iGen3. More recently, we installed the first Xerox iGen 150 Press in the United States!
We feature a wide variety of related services, all under one roof for quick turnaround while maintaining the highest quality. We also offer an innovative and full-featured, e-commerce solution for you and/or your customers to order publications via the web.
Finally, we have compatible systems in our domestic and international locations. This allows the preparation and proofing of your job locally and transmission of ready-to-print files around the world for printing and distribution.